1iota.com

Getting Started 4

• Getting Started with 1iota
• What is 1iota?
• How do I create a 1iota account?
• How do I submit a ticket request?

1iota Explained 5

• Are these tickets really free? What’s the catch?
• What are the age limits for each event?
• Can I request tickets for someone else?
• Can I have more than one 1iota account?
• Can I request tickets for multiple dates, multiple tapings, or different parts of the same show?

Calendar Questions 5

• Why doesn't the calendar go farther?
• What does "Coming Soon" mean?
• Can I be told when my favorite celebrity is coming on a show?
• Is 1iota ticketing this event?
• Can you notify me when something is posted on the site?

Ticket Process 5

• What does “Waitlist” mean?
• When might my request move off the Waitlist?
• What does “Available” mean?
• What do “Priority” and "General" mean?
• What affects my ticket approvals?

Ticket Questions 12

• Can I change the date/event I have submitted for?
• Can I have priority tickets instead of general?
• Does my ticket guarantee me a seat?
• Can I transfer my tickets to someone else?
• I can't confirm my ticket

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Profile Questions 7

• I can’t log in!
• I can’t remember my password!
• How do I add a photo?
• What is my Casting Profile?
• What is my Profile Strength?

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1iota Process 9

• The show still shows “Open,” but I haven’t received a ticket yet. What is the reason for this?
• The show is displaying as "Sold Out." What does that mean?
• Why is there a limit to the number of requests I can have submitted?
• I can’t find my confirmation email! What is it for?
• What is a ticket lottery event?

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Attendance Issues 5

• What affects my attendance percentage?
• I just got out of a show, and my attendance is somehow wrong!
• I went to that show! Please correct my attendance.
• What exactly IS “Attendance Not Tracked?"
• I ALWAYS go to shows, but my score is 83% What causes this?

1iota Accessibility 4

• Are 1iota events ADA accessible?
• General accessibility on the 1iota site
• Can I bring a service animal to a 1iota event?
• Do 1iota videos include captions

Day of the Event 12

• Do I need to print my ticket?
• Should I Bring my ID?
• Do I need to leave my bag/phone behind?
• Can I be on the show?
• Can I leave and come back after check-in?

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Tangos 10

• Navigating E-Ticket Confirmation: Step-by-Step Process
• Creating Your 1iota Account: Step-by-Step Process
• Deleting 1iota Account: Step-by-Step Process
• Resetting Password: Step-by-Step Process
• Updating Guest Information: Step By Step

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